ASK HOLLYFairway Recruiting

What Fairway is like

What are Fairway's core values?

Answered by Holly Mattson, President of Recruiting · Updated

Holly Mattson President of Recruiting, Fairway

Fairway has ten core values, written with employee input: Humility first; Foster growth and knowledge; Have fun; Create an amazing experience for you; Speed to respond; Seek wise counsel; Respect, listen and stay balanced; Committed to serve; Consistent, honest communication; and Family focused. They are used to decide awards and shape hiring, not just to decorate a wall.

Most company values are written by consultants. Fairway’s were written with the people who work here, which is why they sound like a team and not a brochure.

  1. Humility first
  2. Foster growth and knowledge
  3. Have fun — yes, really
  4. Create an amazing experience for you
  5. Speed to respond
  6. Seek wise counsel
  7. Respect, listen and stay balanced
  8. Committed to serve
  9. Consistent, honest communication
  10. Family focused

How they are used. They decide internal awards. They shape who gets hired and who gets promoted. They are the lens leadership uses when something goes wrong.

The two I lean on most as a recruiter. Speed to respond is why you will hear back from me quickly and personally. Consistent, honest communication is why I will tell you when Fairway is not the right move. The whole way I recruit is just those two values applied to you.

Still have a version of this question that's specific to you? Ask it. Holly answers personally, confidentially, usually the same day.

Email HollyDM @holly_mattson_fairway

People who asked this also asked

Related questions

Life at FairwayWhat is the culture like at Fairway?Hometown, at national scale. Fairway has won six consecutive USA TODAY Top Workplaces awards, judged entirely on confidential employee feedback, runs on ten core values written with employee input, is employee-owned, and funds two nonprofits. The shorthand we use: loans are what we do, not who we are.Read Holly's answer →Life at FairwayDoes Fairway really have 'have fun' as a core value?Yes. 'Have fun' is core value #3 at Fairway — official policy at a multi-billion-dollar, fifty-state mortgage lender, written there by employees. It sits right between 'Foster growth and knowledge' and 'Create an amazing experience for you.' We even built a playable arcade game into the recruiting site to prove it.Read Holly's answer →JoiningHow does a conversation with Holly actually work?Three steps. You reach out by email or DM and I reply personally. We talk through your production, your market, and your ceiling where you are, and I tell you plainly whether Fairway moves the needle for you. Then you decide on your own timeline — there is no expiring offer and no pressure clock.Read Holly's answer →

Browse all 38 questions →

100% confidential — always

Didn’t find your question?

Ask it directly. Email or DM — Holly answers personally, usually the same day, and nobody at your current company will ever know you asked.

Email HollyDM @holly_mattson_fairwayJoin a Virtual Fairway Day